We’re committed to helping you drive performance and usability by keeping your equipment and software sustainable.
Turn to EDAN service team for technical support and remote problem resolution directly from senior service experts.
When you utilise Edan’s bench services for your repair services, you can be confident the parts and workmanship are based on Edan’s latest specifications and have been thoroughly inspected, calibrated, and tested.
Available for select products, Edan Service Bench addresses your need for express service in today’s mission critical healthcare environment.
When you purchase Monitoring, Fetal care equipment you expect uncompromising clinical performance, an excellent return on your investment and a low cost of ownership.
An Edan Bench agreement harnesses the power of Edan to provide a high level of service delivery to assist you in achieving the clinical and financial results you expect from Edan.
A broad range of value-added features The Support Bench Agreement will enhance your ownership experience through:
Onsite service & repair solutions designed to keep your Edan devices in top operating condition and maximize uptime. You get the equipment accuracy and reliability you need for patient safety, plus peace of mind knowing you are always prepared with the regulatory documentation needed to meet external requirements like ISO.
Planned Preventative Maintenance (PPM) is the key to peace of mind for you and your clients. Edan Medical UK use only their own qualified engineers who will undertake the full PPM in line with Edan recommendations. You will then receive complete documentation to advise you of the work which they have undertaken on each individual device.
When your medical device fails, you need a fast, effective repair service. Edan can provide this for you. Whether on your site, or in our technical workshops, we diagnose swiftly, advise you of the problem and work with you for the most cost-effective solution.
Our qualified engineers use only spares and parts from Edan ensuring that your equipment is maintained to its optimum level.
Every repair includes a full Electrical Safety Check including testing all applied parts.
Please ask us for full details of the differences and what is needed for your medical devices.
If you need technical support for your Edan Medical equipment? Please send us your request via our contact forms below and use “Technical Support” in the subject box. If you prefer a personal call, you can also reach us via the hotline number given below.